Journal of Hotel and Business Management
Open Access
ISSN: 2169-0286
ISSN: 2169-0286
Nick Naumov, PhD
Senior Lecturer, Hospitality & Tourism Management
The University of Northampton, UK
He has particular interest on Eastern Europe and more specifically, the post-socialist countries, their economic, political and socio-cultural transitions with an emphasis on the changing interpretation of cultural heritage sites. His industry background is in hospitality management and more specifically, front office operations and F&B Management. Having worked in my native Bulgaria, UK and USA, He is very interested in service quality, customer experience and service innovations.
He has particular interest on Eastern Europe and more specifically, the post-socialist countries, their economic, political and socio-cultural transitions with an emphasis on the changing interpretation of cultural heritage sites. His industry background is in hospitality management and more specifically, front office operations and F&B Management. Having worked in my native Bulgaria, UK and USA, He is very interested in service quality, customer experience and service innovations.