Journal of Tourism & Hospitality

Journal of Tourism & Hospitality
Open Access

ISSN: 2167-0269

Pietro Pantano

Department of Physics, Calabria, Italy

  • Research Article   
    Industry 4.0 Technologies in Tourism Education
    Author(s): Francesca Bertacchini, Lorella Gabriele, Pietro Pantano, Tullio Romita and Eleonora Bilotta*

    In this paper, we present a brief on the Industry 4.0 framework and the importance of these technologies for the tourism sector, motivating the reasons why it is crucial to transfer the theoretical, methodological and practical framework of the Fourth Industrial Revolution into tourism education paths. We then present the main topics developed and the critical skills that according to our educational experimentation have been chosen, mostly related to the analysis of textual and image big data on tourists' behaviour. Data were taken from social media and processed with Artificial Intelligence tools, such as Machine Learning and Big Data algorithms, capable to provide a better understanding of tourists' behaviour. The acquired skills and the results of the processes on tourists' behaviour data were then used by the students to create a communication p.. View More»
    DOI: 10.35248/2167-0269.21.s1.006

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