Journal of Hotel and Business Management
Open Access

Abstract

A Case Study on Supply Chain Management System of Food Delivery Apps in Visakhapatnam

Venkateswarlu Karumuri*

Food consumption habits of people are changing dramatically. The home-bound lifestyle of people has changed the way people enjoy the food. Good quality of food and speed of delivery is of utmost significance for the customers. The supply chain management in the food delivery industry plays crucial role the in delivery of quality of food at affordable cost, time plays a vital role. Several partners will be actively involved in delivery of quality food to customers. The study mainly focusses on the supply chain management system of leading food delivery app services i.e., Zomato and Swiggy in Visakhapatnam and various partners in delivery of service. The study also highlights the discounts offered by these apps and how they are shown in app.

Published Date: 2025-01-20; Received Date: 2023-10-10