Research Article - (2016) Volume 5, Issue 2
Expectations of Russian Medical Tourists on German Health Care Services: A Kano Model-Based Analysis
- Plehn N1, Folkert L2, Meissner A3 and Plehn G4*
- 1Schumpeter School of Business and Economics, University of Wuppertal, Gaussstrasse 20, 42119 Wuppertal, Germany
- 2Schumpeter School of Business and Economics, University of Wuppertal, Gaussstrasse 20, 42119 Wuppertal, Germany
- 3Cologne-Merheim-Hospital, Ruhr-University of Bochum, Ostmerheimer Strasse 200, 51109 Cologne, Germany
- 4Johanniter-Hospital Rheinhausen, Ruhr-University of Bochum, Kreuzacker 1-7, 47228 Duisburg, Germany
*Corresponding Author:
Plehn G,
MD, Department of Cardiology, Johanniter- Hospital Duisburg Rheinhausen, Kreuzacker 1-7, 47228 Duisburg, Germany, Tel: 0049-2065-971400, Fax: 0049-2065-971480
Email:
