Journal of Tourism & Hospitality

Journal of Tourism & Hospitality
Open Access

ISSN: 2167-0269

Research Article - (2018) Volume 7, Issue 5

Determinants of Customer Satisfaction and Willingness to Use Self-Service Kiosks in the Hotel Industry

Chanmi Hong and Lisa Slevitch*
Oklahoma State University, Stillwater, USA
*Corresponding Author: Lisa Slevitch, Hospitality Administration, Oklahoma State University, USA, Tel: 405-744-7643 Email:

Abstract