Journal of Tourism & Hospitality
Open Access
ISSN: 2167-0269
ISSN: 2167-0269
The quality of touristic services depends, to a large extent, on the way of organization and functioning of the tourist destination. For this activity to be successful, government decisions must be aimed at economic and social development but not forget the measures of environmental protection. Strategies and plans must have coherence and go in the direction proposed by public policies. If there is an imbalance in the touristic activity, it puts its mark on the quality of the products and services offered. The services provided become more expensive and often poor in quality. One such example is the city of Constanta (Romania), which consists of Mamaia resort, the most important Romanian resort on the Black Sea shore. Here, due to the decision-making incoherence and the chaotic urban development, tourists become more and unhappy with the quality they receive in this tourist destination. On the other hand, tourism business owners are under pressure, in an extremely short time of about two months, to produce sufficient financial resources to cope with unfair competition, abuse of the authorities and greed of real estate scams. The paper "Multi-Criteria Analysis of the Mass Tourism Management Model Related to the Impact on the Local Community in Constanta City (Romania)", published in the MDPI-Inventions journal, on June 28, 2021, aims to analyze the data of various economic, social and environmental activities for the period 2011-2019, as well as to make a forecast of these activities until 2050. The tourism management model in Constanta city considered two scenarios, namely the current one, which is the promoter of a mass tourism, and the ideal one, in which the number of tourists decreases significantly, allowing the other social and economic activities to take place in optimal conditions and reducing the pressure on the environment.
Published Date: 2021-09-29; Received Date: 2021-09-08