Global Journal of Commerce & Management Perspective
Open Access

Abstract

Corporate culture and organizational performance: A case of Mayfair casino, Nairobi city county, Kenya

Kamau PM* and Wanyoike RW

The objective of the study was to access the effect of corporate culture on the organizational performance of Mayfair Casino in Nairobi City County in Kenya. The study objectives were to establish the existence of corporate culture in Mayfair Casino and to establish a relationship between corporate culture and organizational performance of Mayfair Casino. This was achieved by looking at the effects of values, teamwork, employee involvement and leadership on the organizational performance of Mayfair Casino. These four components formed the independent variables of the study and were used as indicators of corporate culture. The dependent variables were effectiveness, efficiency, productiveness and satisfaction which were used as indicators of organizational performance. The study adopted both descriptive and explanatory research designs which were used to explain the relationship between corporate culture and organizational performance. Descriptive statistics was used to analyze the data and draw conclusions. The population of the study was the 360 employees in Mayfair Casino. Stratified random sampling was used to come up with a sample of 108 employees that represented 30% of the population. Primary data was collected by the use of structured questionnaires and interviews. The results of the study revealed that satisfaction, productiveness and effectiveness are vital to the organizational performance of Mayfair Casino. The study concluded that there exists a strong positive correlation between corporate culture and organizational performance, (Correlation coefficient of 0.772). The study recommends that for organizational performance to improve, corporate culture should be supportive and compatible with intended strategies and day to day running of activities of employees. Validity and reliability was also employed in this study, in that a pilot test was carried out for clarity purposes. The reliability test was conducted by calculating the Cronbach’s alpha and analyzed using SPSS version 23.

Published Date: 2019-02-19; Received Date: 2018-12-20