ISSN: 2165- 7866
Neha Chaudhary, Aditya Upadhyay
A mobile application is software which runs on smart devices or mobiles, tablets. Testing of mobile application is important to ensure mobility, usability and security of mobile application. Every day, a large numbers of software’s/Mobile apps/Websites are coming out. In this paper, the main focus is on Usability testing of mobile applications. Many applications failed due to poor usability. Usability plays an important role in the success and popularity of mobile application. The main objective of this paper is to evaluate the usability of the university info mobile app and to provide suggestions or recommendations of test users for improving the usability of application. In case study, field based testing method was used with 20 test participants and set of specific tasks. Usability testing process comprised pre-test questionnaires, performing defined tasks, and post-test surveys. The efficiency, effectiveness and efficiency of the mobile application were measured. The test results show that mobile application was proven effective but the efficiency needs improvement. User satisfaction was also need improvement by adding new features.
Published Date: 2021-02-27; Received Date: 2020-12-10