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Setareh Almasi
Setareh Almasi
West Indies
Publications
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Research Article
Study of the Relationship Between People's Expectations from and Their Satisfaction with Emergency Prehospital Services in Sanandaj City, Iran
Author(s): Setareh Almasi and Heidarali AbediSetareh Almasi and Heidarali Abedi
Medical emergency centers all over the world are one of the most important elements of therapeutic services, and the most important objective of this system is to provide satisfactory services in the shortest time based on scientific updates in the world. Also given that customers increase their knowledge day in and day out, and can boost or weaken organizations, their thoughts and feelings must be at the top of any organization’s programs. The present research is a survey description and determines the relationship between variables using correlation approach. The statistical population consists of 384 people who use prehospital emergency services, chosen based on nonprobability (convenience). Results show that the relationship between people’s expectations and their satisfaction with emergency services is significant, and expectations increase with increased satisfaction.. View More»
DOI: 10.4172/0974-8369.1000327