Review of Public Administration and Management

Cheryl A Potgieter

Publications

• Review Article
  Work stress, -Burnout and Organizational Politics: Perceptions and Experience of Senior Managers in the South African Government Sector
  Author(s): Leon Swartz and Cheryl A PotgieterLeon Swartz and Cheryl A Potgieter
  
  This study attempts to understand the causes and levels of work stress and burnout in a quantitative context. A mix method was adopted in which issues of organizational politics was also explored by using a qualitative approach. The sample was derived from a department of the South African Public Service and three quantitative questionnaires, namely the ‘Work Life Experience Questionnaire’, ‘Maslach’s Burnout Questionnaire’ and a ‘Biographical Questionnaire’, were the measuring tools for this study. The sample constituted of 341 senior officials whose positions ranged from Assistant Director to the Director General and 231 questionnaires were completed. The qualitative aspect used semi structured questionnaires as well as individual interviews. A cross-sectional approach was adopted. The results indicated that stress levels are significant hig.. View More»
  DOI: 10.4172/2315-7844.1000200

  Abstract PDF